Frequently asked questions

How can we make delivery sustainable?


Swapping to Velo-City is the best way! Our zero-emission e-cargo bikes replace polluting vehicles in local and last mile deliveries which are responsible for up to 80% of a delivery’s total emissions.




How much do courier services cost?


Our pricing is based on load, value and volume but is competitive with major carriers. To discuss pricing for your needs, just get in touch to chat it through.




How do I arrange a courier to collect an item?


Give us a call! Or an email. Or a DM. You get the idea.




Do couriers pick up parcels?


Absolutely.